January 2010
 
Hello Everyone

Its hard to believe that the first month of the New Year is almost over! But what a month it has been. In our last newsletter we wrote about the crisis in leadership and weve seen more than a few examples of that in the first weeks of 2010. Today we will create a context for the 16 points for good leadership listed in our previous newsletter and then focus on 2 of the points.


Steve

Who Do We Look To?

As I thought about how to prepare for this edition of the newsletter, it occurred to me that before I could introduce the sixteen things leaders will need in the twenty-first century, it would be necessary to look at some intangibles that precede the skills and attributes conversation. Upon further reflection, I thought of people that I admire and why I admire them. I thought of people that not only do things right, but they do the right things. In some cases they exceed the expectations of others in their craft or position.

Then I asked myself what happens when those we admire let us down  weve had a rash of those lately. Mark McGuire, former major league baseball player who set a new record for most home runs hit in a season recently admitted to steroid use; Tiger Woods, one of the most successful golfers of all times has been accused of multiple sexual indiscretions; John Edwards, former presidential candidate has recently admitted to the paternity of his mistress child. While McGuire and Woods do not have organizational leadership roles, they are very much in the public eye and as such are leaders in their industry. In the corporate arena leaders and managers are also in the public eye so fit the criteria for people we might look up to.

So the conversation on the table regarding these three men, and leaders in general, is two-fold: abilities vs. ethics. For Woods and Edwards their improprieties did not necessarily affect their abilities or skills, although their integrity and our ability to trust them have been compromised. In McGuires case the performance enhancing drugs may have given him an advantage which helped catapult him into the record books. Although he doesnt believe this to be true, the question remains whether he deserves a place in the Baseball Hall of Fame.

I find peoples reaction to being found out interesting. The apology seems to be epidemic  Im deeply sorry for this indiscretion and truly regret... Then in the same breath they are ready to move on often not taking responsibility for the impact of their behavior. While Im a firm believer in forgiveness and second chances, I also believe in consequences for our actions. Mark McGuire may not be elected into the Baseball Hall of Fame, but he should be able to be the hitting coach with the St Louis Cardinals, for example.

John Wooden, former UCLA mens basketball coach once said, Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are. It is the little intangibles, what we really are, that make up the leader almost more than any of the sixteen things we will be discussing. For what is true is that these sixteen things are not gospel, someone could take issue with any one of them, or add or delete from this list. What cannot be erased, though, is our integrity, our morals and ethics. If we are going to truly change the role of the twenty-first century leader, it will be necessary to address some of these intangibles.

As noted in the previous newsletter leadership credibility is at an all time low. We dont trust bankers, politicians, sports stars, etc. The disease of poor ethics is running rampant in this country. In an attempt to bring order to the leadership conversation, we not only want to introduce sixteen things for leaders to do but we also want to reignite a different conversation of how to rebuild, revive and transform our places of work by instilling in all of us a new sense of integrity and sensibility.

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The Changing Role of the Twenty-first Century Leader

One of the assumptions I am working from is that the leader has a vision, mission, values and direction for the organization or team he/she is working with. If these things are already in place then it will help expedite the process of achieving these sixteen attributes. Lets begin with two of them.

The leader must be able to set boundaries of what is acceptable and what is not acceptable for each individual member of the team. Before we go any further it may be important to explain our distinction between boundaries and expectations. An expectation has to do with the skills and ability of the individual to do the job, such as completion of an assignment within a given timeline. There may be inherent in those expectations some human and personal attributes. For example, treat everyone with respect and listen without judgment. A boundary on the other hand has to do with attributes that may have moral, ethical or legal implications that could damage the reputation of the individual and in some cases the organization at large.

The leader must be able to interview and select the right people for the job. Willingness to be a team player is every bit as important as skill and knowledge. The real superstar is not only the one who scores the most points, but also the individual who is able to use his/her abilities to help others on the team improve and look good. I believe there is an art form in selecting good people. Its about knowing what you want from the individual, the ability to read the unknowns when talking with a candidate and making certain that biases are held in check.


Reflections

As I watch the reports on Haiti over the last few weeks, I am reminded that no matter how sophisticated we become, no matter how great our technology, there is nothing as profound as a drink of clean water. Something we take for granted is so far out of reach for many in our world. A good leader is often like a drink of clean water to those we serve.


So until next time stay the course and continue to be a difference maker

 
Steve Hanamura
With over 30 years of experience, Steve Hanamura is a nationally known speaker, consultant and trainer. He is widely sought after in the areas of leadership development, building effective teams, leading diversity initiatives and managing generational differences. With a national client list spanning Fortune 500 companies to regional not-for-profit institutions, Steve is highly regarded for his unique perspectives and distinct training techniques.

As president of Hanamura Consulting, Inc. he is committed to making a difference in the lives of individuals and organizations. His goal is to assist organizations to work together to build constructive relationships by understanding how we must draw from the past and work in the present so we can plan and build for the future.

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